NIKE KOBE 8 PROTRO "VENICE BEACH" 2024 FQ3548-001

Shipping Methods and Fees:

For all online orders in Hong Kong, Macau, and Taiwan, SF Express is the default shipping method, and the shipping fee will be generated and displayed on the checkout page. The shipping fee may vary depending on the quantity and weight of the products, as well as the destination. As for mainland China and international regions, SF Express is not the default shipping method. Our company will recommend the best transportation method for customers in mainland China and international regions, but all shipping fees and possible customs charges for shipments to mainland China or international regions are the responsibility of the customer. If customers prefer to use a specified courier service, please contact us directly.

Shipping Time for Local Orders in Hong Kong:

1. In-stock items: Orders generated before 5:00 PM will be shipped on the same day or the next day. Orders generated after 5:00 PM will be scheduled for shipment on the next working day, excluding public holidays. If customers choose store pickup (available after receiving an email or phone notification from our company), we will prepare the goods immediately after confirming the order and contact the customer using the information provided in the order for store pickup.
2. Pre-order items: Generally, these items will be shipped about 5-7 working days. However, if there are customs inspections, inclement weather, or delivery delays, it may take longer. Once the goods arrive at the warehouse and pass the inspection successfully, they will be shipped immediately. Public holidays are excluded. If customers choose store pickup (available after receiving an email or phone notification from our company), we will prepare the goods immediately after confirming the order and contact the customer using the information provided in the order for store pickup.

Shipping Time for Non-Local Online Orders:
The shipping time for products may vary depending on the different shipping companies, destinations, and the possibility of delays due to customs inspections, inclement weather, etc. It may take approximately 3-15 working days.

Shipping Packaging Method:
Our company is committed to selecting an affordable and protective packaging method for customers. However, in the event of product loss or direct damage during transportation, we will not provide any returns or exchanges.

Shipping Insurance:
Our company does not purchase insurance for all online postal orders. Customers need to assess the importance of purchasing insurance on their own. If customers require additional insurance for shipping products, please contact us directly

Return Costs:
If any product sent out is unable to be delivered directly to the customer or is refused and returned to the sender's address for any other reason, the customer is responsible for all return costs as well as the costs for re-shipping.

Confirming the Accuracy of the Address:
Before the final order is generated, customers are strongly advised to carefully check the provided address for accuracy. Our company will not be held responsible for delivery errors caused by customers providing incorrect addresses or recipient phone numbers. If customers discover any errors in the address information or recipient phone number after the order has been generated and need to make modifications, please promptly contact us via WhatsApp or email.